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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rodney Saunders

May 29, 2024

5  out of  5 rating by Rodney Saunders
"Long time client, but finally popped into the office for a first time visit to finally meet the voices on the other end of the phone. Karla helped me take care of some policy issues and updates without hesitation, and later that same day, was followed up with by Olga regarding some additional changes. They helped me out, and did so with my best financial interest in mind.. kudos to Sam and his staff! Thank you, ladies..."
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Helen Mercer

April 19, 2024

5  out of  5 rating by Helen Mercer
"OMG so happy we went with the Sam Lamb group. Karla is our main contact and she is amazing. My family got into a horrible car accident back in January and honestly dealing with insurance was last on our minds. Thanks to Karla we really didn't have to focus or stress out about the crash or damage. After we told her what happened the next day, she helped us file all the necessary paperwork, set up a car rental for us and even got my toddler a new carseat within 5 days. Literally all we did was send her pictures of the car, tell her where it was towed and give her the information of the police offer. How can you not love people who make your life super easy at your darkest times!! If it were up to us we would never change insurance companies. Fingers crossed they don't kick us out of their portfolio with the recent California exit!!"
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Maribel Leal

April 15, 2024

5  out of  5 rating by Maribel Leal
"Karla celestino has always gone out of her ways to help my family and I with all of our insurance needs! Prompt and efficient service!"
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Isabel Aguilar

February 29, 2024

5  out of  5 rating by Isabel Aguilar
"I was looking around for new auto insurance and I came across State Farm, and went ahead and asked for an auto quote. Then Karla was who contacted me and was so nice and understanding. She truly answered all my questions and gave me the best deal. I will highly recommended her to everyone I know. Thank you so much for all your help!"
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Dora Garcia

January 26, 2024

5  out of  5 rating by Dora Garcia
"This is a Wonderful Insurance very polite and helpful people. I recommend us insurance to anybody State Farm is the best."
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Axel Arriaga

January 12, 2024

5  out of  5 rating by Axel Arriaga
"As we all know inflation is impacting everything in our lives including insurance. I reached out to Olga for a quote on my car insurance, and not only was she very thorough in explaining coverages she made the process very easy and by far had the best rates! I highly recommend contacting Olga for your insurance needs."
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Amy Cook

October 10, 2023

5  out of  5 rating by Amy Cook
"Ebony is a true professional, very knowledgeable and gives thoughtful advice and guidance. She truly wants the best for you and your family. I would highly recommend working with Ebony for all your insurance needs."
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Tilson Parada

September 26, 2023

5  out of  5 rating by Tilson Parada
"Excelente, agentes especialmente Olga, muy satisfecho por el servicio, lo recomiendo 100%"
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Betty Santa maria

September 25, 2023

5  out of  5 rating by Betty Santa maria
"While looking for insurance I came across State Farm and Karla Celestino, and thank god I did! Karla was very courteous, friendly, and answers all my questions. Your promptness throughout the process is greatly appreciated. I've referred all my family and friends to you. Keep up the great work!"
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Yessenia Celestino

May 28, 2023

5  out of  5 rating by Yessenia Celestino
"Karla is the best!! She’s been very helpful since I signed up with State Farm! Karla is so attentive and knowledgeable and that is why my family and I have stayed with State Farm."
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Adriana Sanchez

May 25, 2023

5  out of  5 rating by Adriana Sanchez
"Karla Celestino has been my dedicated State Farm agent since 2014, consistently providing assistance whenever I require help with my car or home insurance. In the past, I have had experiences with other insurance companies where I encountered numerous failures. However, since working with Karla and State Farm, I have discovered a truly company and agent. I wholeheartedly recommend my State Farm agent to my family and friends."
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Nancy Carranza

May 19, 2023

5  out of  5 rating by Nancy Carranza
"Karla has been my agents at State Farm for years, she has always gone above and beyond! Just recently I had to make a few changes to my policies and she was so efficient, communicative, and knowledgeable. I have referred family and friends to her and will continue to do that because she is so great!"
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Justin Perre

April 14, 2023

5  out of  5 rating by Justin Perre
"Recently worked with Ebony to obtain home owners insurance, and she made it so quick and easy! Definitely recommend!"
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Aiyana Beltran

April 13, 2023

5  out of  5 rating by Aiyana Beltran
"Recently bought a house and received home owners insurance through here. Ebony was absolutely amazing! She made everything stress free! Highly recommend !"
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Auto Detail Los Angeles

March 20, 2023

5  out of  5 rating by Auto Detail Los Angeles
"Ms. Olga took what was a very stressful situation for us and made it better, like in the insurance commercials. Thank you Ms. Olga and team."
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Tyler Brigham

January 17, 2023

5  out of  5 rating by Tyler Brigham
"I just want to say this Ebony service was amazing even when i was not on my best behavior because I was having a rough day. But she was able to fix everything for me even though i was having a rough day and because of her things were able to turn around. She is definitely great at what she does and would recommend her 100% so if you looking for someone who takes the time giving you the best coverage definitely ask for her!"
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felix zendejas

August 17, 2022

5  out of  5 rating by felix zendejas
"Had the pleasure of working with this office recently. Great customer service! I have worked with Olga, Ebony, and Karla all on different occasions. This is a team of committed and knowledgable professionals."
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Ray Chavez

August 17, 2022

5  out of  5 rating by Ray Chavez
"It's been my pleasure to work Sam's office for over 5 years. The staff is 10 out of 10. Starting with Olga, I have seen bend over backwards to give great customer service. Ebony, this young lady brightens the world and the insurance industry with her actions. Karla, will do anything to make sure her customers are 100% satisfied. Sam and Nicole provide great leadership! Stellar team!"
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Kelly Dixon

April 1, 2022

5  out of  5 rating by Kelly Dixon
"I have always had excellent service from Sam Lamb's State Farm. Olga, Carla... Everyone is knowledgeable and quick to reply. Great insurance agency."
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Wendy Chen

December 9, 2021

5  out of  5 rating by Wendy Chen
"I have many experiences with insurance agents. Olga is the best I have ever work with. She is very helpful and professional. She is very detail and patience in explaining everything. She always answers her phone and if she is on the other line, she calls back right away. I highly recommend her to anyone that needs insurance."
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Rachel Orduno

March 10, 2021

5  out of  5 rating by Rachel Orduno
"I had the pleasure of working with Olga on behalf of a mutual customer. Olga was responsive, kind, friendly and professional. She was very helpful"
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Rob Aronson

June 30, 2020

5  out of  5 rating by Rob Aronson
"Sam and Ebony have really changed our lives. I was so sick with worries when we found our home owners insurance was being canceled I couldn't sleep. We'd tried for weeks to find a replacement, called everyone and tried nearly everything. When I connected to Sam through a friend of a friend and it was like I stepped back into a time when people actually cared about other people and neighbors took care of neighbors. The service he provided as we worked through what to me were impossible complications was beyond belief. Without being melodramatic I think Sam and Ebony renewed my faith in my fellow man. These are people who are there when it matters, day and night, weekends too. More than once I had to tell Sam don't worry about a question in an email sent at 8:00 on a Sunday, that it would wait til Monday. He's just that way. He just wants to help. Truly, like the jingle said, "Like a good Neighbor ..." Thanks; Rob Aronson"
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Sugeily Angulo

June 10, 2020

5  out of  5 rating by Sugeily Angulo
"Want to give a very big thank you to Karla at Sam's State Farm Office! It was my first time shopping for insurance and she thoroughly answered all my questions and made the process very easy. I had no issues and was extremely pleased with the service. Will definitely recommend to friends and family."
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June 10, 2020

5  out of  5 rating by L L
"Was shopping around for insurance quotes and was assisted by Ebony. She was very thorough and provided a comforting level of clarity going over the policy as well as provided steps I could take to get an even better rate. Extremely happy with the service."
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James Pantaleo

January 22, 2020

5  out of  5 rating by James Pantaleo
"A few years ago, my State Farm Agent retired after doing business with her for many years. I was lucky enough to have my policies transfered to Sam Lamb and his team. I have both my personal and business policies with State Farm. The team is always pleasant and concerned about solving my issues or answering any questions. Sam, Ebony, Olga, and Carla are all a pleasure to work with!"